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What to Do with the Downside of Diversity? |
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The Downside of Diversity
A colleague sent me an article on the report out of Harvard
University entitled “The Downside of Diversity” a few days before the launch of
my e-zine www.americandiversityreport.com. He wanted to prepare me for
the questions that might follow in the report’s wake. This article
describes research that will no doubt cause considerable debate across the
country. The research found that while the creative tension of diversity in the
workplace drives innovation, increased diversity in the community lowers social
capital on many levels. There is a decrease in numerous variables of a
cohesive community such as networking, charitable giving and volunteerism to
name a few. If the community cannot overcome the g-forces of diversity, the
author suggests that diversity in the workplace will be unsustainable. Further,
there are clues that this is already happening communities are already seeking
to limit their own diversity.
My take on the dilemma is not to decrease diversity in communities but to
change expectations. The expectation of the "warm fuzzies" as
the by-products of finding common ground is not realistic. But there are
a few basic commonalities of a given geographical area. Some examples
might be:
1. attracting economic investment
2. roads & infrastructure safety
3. environmental health - water, sewage . . .
Expecting the average household to have an interest in diversity is
counterproductive and can lead to disillusionment and backlash Even interested
people may never get beyond the point of appreciating a culture fair or ethnic
food. I believe that meshing diverse cultures falls in the realm of
leadership. However, we may be able to develop diverse leaders dedicated
long-term to being diplomats and brokers for their cultural group.
Newcomers have historically been less engaged and civic oriented but that
doesn't necessarily dictate future behavior, particularly of upcoming
generations. Rather than be fatalistic about our communities, I prefer to
think of them as a futurists' playground where creativity through diversity
produces innovation, as it does in corporations. We need to be bold about
diverse communities, find ways to make them assets as if our lives depend upon
it, which I believe they do. We should be turning out leaders, think tanks,
experimental projects and grants to look at the challenges and opportunities
for our still emerging diversity. The corporations that have used diversity so
effectively to create and innovate might lead the way in developing strategies
rather than wait for the weight of a dysfunctional diverse community to suffocate
them.
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